Establishing a shared service centre in Copenhagen

Copenhagen as the location for your Nordic or Baltic SSC.

Copenhagen has become a natural choice for headquarters and SSC’s in Scandinavia. Copenhagen is emerging as a favoured location for SSC’s and is among the top 5 regions in Europe regarding shares of SSC’s.

For companies considering establishing a SSC’s, there are a number important factors with regard to costs and flexibility where Copenhagen offers special benefits:

• Flexibility of the labour market and costs levels
  The very liberal hiring and firing practices in Denmark are rated among the best in Europe.  Because of low social security contribution by the employer,  the total labour costs on the Danish labour market is highly competitive. Read more about Labour costs and -regulations
• Tax advantages
  Copenhagen can offer favourable tax conditions for foreign expatriates settling down in Copenhagen. There is no withholding tax on dividends to foreign companies and no tax dividends for transferring money to a parent company must be paid. Read more about Taxation
• Property costs
  The rent levels and the large supply of flexible office spaces are highly competitive in Copenhagen. Read more about The Copenhagen property market

Examples of companies with a SSC in Copenhagen:

• Gillette Group
• Bayer Nordic
• DaimlerChrysler
• ColgatePalmolive
• Eli Lilly

Typical roles for Scandinavian SSCs in Copenhagen

This guide covers some of the services in SSC’s and why Copenhagen is a qualified option for location:

1. Finance and accounting
2. Customer service
3. Human resources
4. Logistics

1. Finance and accounting

Finance and accounting represent the vast majority of services in Shared Service Centres. Benefits are potentially large as standard transactions occupy many resources in the traditional finance and accounting departments.  >> Read more

2. Customer service

More and more companies are establishing regional Customer Service Centres to achieve economies of scale and simultaneously secure uniform service levels, longer business hours and more specialist services. >> Read more

3. Human resources

More transactional and administrative HR activities are being rationalised and streamlined – and often consolidated in Shared Service Centres for optimisation of processes, skills and costs.  >> Read more

4. Logistics

Efficient infrastructure, reasonable transportation costs, integrated supply chains and improved cross-border movement of goods are all factors that enable companies to reduce the number of local distribution centres and establish regional centres. >> Read more

Last updated on: 11-07-2006	<< Back   Top